There is a 20% restocking fee on all returned parts. There are no return on electrical parts. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange. Return shipping is paid for by the customer.
You may return most new, unopened parts(except electrical parts) within 30 days after purchase. Parts may not be returned after 30 days of purchase. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and submit an RMA (Return Merchandise Authorization) number before returning your items. This RMA number is usually written on the bill of lading (issued by the mail carrier's shipping department) or somewhere on the packaging. If you cannot find your RMA, one may be obtained by contacting us by phone or email..
Returns will not be accepted on items that are:
- Opened or used
- Missing their serial number or UPC
- Special orders (returned at our discretion)
- Returned more then 30 days after delivery
- Returned without notification
- Any Electrical Parts open or not